Most leaders never experience their own business the way customers do. They rely on reports, data, or secondhand feedback. That’s why blind spots happen every single day.
Customers leave frustrated. Opportunities get missed. Loyalty slips away.
Most leaders never experience their own business the way customers do. They rely on reports, data, or secondhand feedback. That’s why blind spots happen every single day.
Customers leave frustrated. Opportunities get missed. Loyalty slips away.
This simple tool guides you and your team to:
It only takes 30 minutes to run your first safari and it can transform the way you see your business forever.
Danny Snow has helped organizations around the world create Disney-level customer experiences that drive ongoing loyalty. This worksheet is the same tool I use with leaders and teams to uncover blind spots and spark game-changing improvements.